Medical Transcription
Medical transcription is a US$14 billion Business Process Outsourcing (BPO) serving the healthcare market in the United States of America. This benefits hundreds of thousands worldwide in terms of challenging, well-paying jobs. Already, tens of thousands outside of the US. can be numbered among these; and there are still gaps to be filled. With a shortage, within the US. marketplace of qualified medical transcriptionists - an estimated shortfall of 100,000 plus there are plenty of opportunities.
What Makes Antigua and Barbuda Suitable
Antigua and Barbuda possesses several attributes which place it in an advantageous position. These are:
- Infrastructure: Excellent Broadband and telecoms infrastructure: the legacy of the more demanding gaming industry. This can eventually lead to potential work-at-home offering. Broadband services ranging from 512k to multiple T-1s are widely available from three different Internet Service Providers.
- AHDI Certified Medical Transcription Training: The government has established medical transcription training facility which currently trains up to 140 persons annually. The trainer and program are approved by the Association for Healthcare Documentation Integrity (AHDI).
- English as First Language: Unlike India and the Philippines English is our mother tongue hence there is a shorter learning curve for understanding physicians and less risk of error. Productivity in the Caribbean is 50% higher than in India and the Philippines.
- Professional, Local Management: The country has a cadre of professionals to provide support services to the industry.
- Time zone advantage: Clients in the US will be on the same time zones as Antigua and Barbuda except for Central and Mountain times. The island is just a 4-hour flight from the US mainland with direct connections to New York and Miami.
- Technology Culture: There is a strong and growing savvy youth culture due to the relatively high penetration of internet access (over 33%). The country also boasts the Antigua and Barbuda International Institute of Technology (ABIIT) which provides business and IT training. ABIIT has formed strategic relationships with some universities in the USA. Information Technology is taught in all secondary (high) schools.

